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Outstanding customer service. Very helpful!

Two Thumbs up for Rafael Guimaraes! I was at the RMV the other day which could have cost me more headaches than I wanted. Fortunately we had an awesome Rep from Met Life/Farmers Ins. save the day. The lady at the RMV stated that the forms needed to be changed to have both mine and my wifes names on it…so I literally had to call our insurance company with limited time as the RMV was closing soon. I called Rafael Guimaraes to explain the situation on his voicemail and he literally called me back within 2 mins time, changed the forms for us and emailed the revision back to us within minutes. I seriously could not believe the quick response time he was able to accomplish this in, any other person usually would have called me back the next day…My hat goes off to Rafael Guimaraes…Thanks for the most professional and speedy work ethic you’ve demonstrated, YOU ROCK!

Rafael is the best agent I have ever had! Always answers any questions I have makes sure I have the best policy I can get!